Welcome To Tom Saguaro Light Up Shoes Online Store

FAQs

How Long Does Shipment Take?
Once we receive your payment, we will send your tracking number by e-mail within 48 hours. And before shipping, we will double check your items to ensure the quantity and intactness according to your order. Tom Saguaro.com now offers International Shipping by Air.
What Is the Payment Methods?
We accept payment by credit cards such as Visa, MasterCard, E-Checks, Paypal, Western Union, Money Gram and Bank Transfer. If any necessary, please contact our customer service for help. Our customer service will be very willing to help you.
Will My Privacy Be Protected?
Yes, your privacy is one of our first concerns and will be given the maximum priority. We have instituted policies and guidelines intended to ensure that your personal information is handled safely, securely and responsibly.
How Do I Track My Orders?
We usually ship your package within 24-48 hours after we clear your payment and give you tracking number within 24-48 hours after we send your package. (that means, we will provide you with the tracking number within 2-4 business days after you pay for it).
What If My Package Delays at Custom?
As soon as we ship your order, we will send you an email along with the tracking number and a tracking url. If you find your order be held up at custom, please feel free to contact our customer service.
Do you need to pay for the exchange?
No, it is free. But before exchanging your shoes, please contact our customer service. After receiving the returned items, we will resend the new products to you. If you need the new product urgently, you can consult our customer service for the specific process.